Wednesday, December 31, 2008
Qasidah Burdah no nazo?
it feels like dots have been connected to form lines...
dengarlah alunan yang mengasyikkan ini...
terjumpa alunan merdu ni masa google to further read about sihir (as per previous posting)... banyak versi qasidah burdah ni... tak tau kenapa pakcik suka sangat dengar yang ni... versi penuh qasidah ni ada 10 bab 161 verses. cerita berkenaan qasidah ni (dipetik dari deenislam)
The writer HAZRAT IMAAM SAALIH SHARA-FUD-DEEN ABU ABDULIAH MUHAMMAD BIN HASAN AL-BUSAIRI R.A had become paralysed. His doctors and physicians gave up all hope of his recovery. Eventually in this state of complete helplessness and despair he composed this poem expressing the grandeur and excellence of Sayyidina Rasuluallah Sallallhu Alayhi Wasallam. Using this as his sole means of asking Allah Ta'alaa to cure him from his illness. He isolated himself in a quiet place one Thursday night and with complete devotion, concentration and sincerity/ began reciting this poem. While reciting it sleep overcame him. He had a vision of Sayyidina. Rasuluallah Sallallhu Alayhi Wasallam. He told Sayyidina Rasuluallah Sallallhu Alayhi Wasallam of his illness whereupon Sayyidina Rasuluallah Sallallhu Alayhi Wasallam passed his blessed hand over Imam Busairi's body. Through the barakat and blessing of Sayyidina, Rasuluallah Sallallhu Alayhi Wasallam Allah Ta’alaa granted him complete cure from his paralysis. When he awoke he found a scarf or shawl on his body which he had seen Sayyidina Rasuluallah Sallallhu Alayhi Wasallam place on his paralysed limbs. This resulted in the poem being named "Qasidah Burdah" (The Poem of the Scarf).
lepas mula dengar qasidah tu, pakcik teringat sesuatu... bila selongkar balik rak buku dalam bilik study ni, terjumpalah buku lama "Terjemah Qasidah-Buradah" oleh H. Dja'far Sabran, diterbitkan di Surabaya (diterjemah tahun 1977!) of course bahasa Indonesia... full version 1~161... yang herannya, buku ni pakcik terbeli pada 31 Ogos 2000 (ada ditulis kat buku tu masa beli) kat kedai buku lama di jb... masa tu tak tahu apa tu qasidah burdah... lepas beli, rasanya tak pernah betul2 baca... tersimpan kat dalam kotak, cuma recently tersusun bersama2 buku kat rak dalam bilik study pakcik ni... lepas ni akan cuba baca dan cuba hayati qasidah ni...
Mawla ya salli wa sallim daa'iman, abadann
'Ala habeebika khayri khalqi kullihimi.
O Mawla (Protector, speaking to Allah), send prayers and peace always and forever
Upon Your beloved, the best out of all of Creation.
Allah, semoga engkau limpahkan salawat dan salam sepanjang zaman atas kekasih-Mu Nabi Muhammad SAW sebaik-baik makhluk.
dengarlah alunan yang mengasyikkan ini...
terjumpa alunan merdu ni masa google to further read about sihir (as per previous posting)... banyak versi qasidah burdah ni... tak tau kenapa pakcik suka sangat dengar yang ni... versi penuh qasidah ni ada 10 bab 161 verses. cerita berkenaan qasidah ni (dipetik dari deenislam)
The writer HAZRAT IMAAM SAALIH SHARA-FUD-DEEN ABU ABDULIAH MUHAMMAD BIN HASAN AL-BUSAIRI R.A had become paralysed. His doctors and physicians gave up all hope of his recovery. Eventually in this state of complete helplessness and despair he composed this poem expressing the grandeur and excellence of Sayyidina Rasuluallah Sallallhu Alayhi Wasallam. Using this as his sole means of asking Allah Ta'alaa to cure him from his illness. He isolated himself in a quiet place one Thursday night and with complete devotion, concentration and sincerity/ began reciting this poem. While reciting it sleep overcame him. He had a vision of Sayyidina. Rasuluallah Sallallhu Alayhi Wasallam. He told Sayyidina Rasuluallah Sallallhu Alayhi Wasallam of his illness whereupon Sayyidina Rasuluallah Sallallhu Alayhi Wasallam passed his blessed hand over Imam Busairi's body. Through the barakat and blessing of Sayyidina, Rasuluallah Sallallhu Alayhi Wasallam Allah Ta’alaa granted him complete cure from his paralysis. When he awoke he found a scarf or shawl on his body which he had seen Sayyidina Rasuluallah Sallallhu Alayhi Wasallam place on his paralysed limbs. This resulted in the poem being named "Qasidah Burdah" (The Poem of the Scarf).
lepas mula dengar qasidah tu, pakcik teringat sesuatu... bila selongkar balik rak buku dalam bilik study ni, terjumpalah buku lama "Terjemah Qasidah-Buradah" oleh H. Dja'far Sabran, diterbitkan di Surabaya (diterjemah tahun 1977!) of course bahasa Indonesia... full version 1~161... yang herannya, buku ni pakcik terbeli pada 31 Ogos 2000 (ada ditulis kat buku tu masa beli) kat kedai buku lama di jb... masa tu tak tahu apa tu qasidah burdah... lepas beli, rasanya tak pernah betul2 baca... tersimpan kat dalam kotak, cuma recently tersusun bersama2 buku kat rak dalam bilik study pakcik ni... lepas ni akan cuba baca dan cuba hayati qasidah ni...
Mawla ya salli wa sallim daa'iman, abadann
'Ala habeebika khayri khalqi kullihimi.
O Mawla (Protector, speaking to Allah), send prayers and peace always and forever
Upon Your beloved, the best out of all of Creation.
Allah, semoga engkau limpahkan salawat dan salam sepanjang zaman atas kekasih-Mu Nabi Muhammad SAW sebaik-baik makhluk.
Sunday, December 28, 2008
Kuliah Dr. Fatma El-Zahra berkenaan sihir
Ini pun daripada e-mel yg diterima...
kelas Usz. Fatma El-Zahra .. She continued to talk about sihir -
sambungan from her previous class. Dr. Fatma amanahkan anak murid dia untuk sampaikan kepada kaum keluarga dan sahabat handai. So, I want to share this knowledge to you all, since kita pun terdedah dengan perbuatan sihir ni everyday.
Sihir ni perbuatan jin dan syaitan, dan daripada manusia yang mahu merosakkan orang lain sbb dengki, sakit hati, cemburu ect. Manusia ni pegi kat tukang sihir or what we know as bomoh or pawang. Tukang sihir ni guna khidmat jin dan syaitan provided that tukang sihir ni buat sesuatu balik untuk jin/syaitan ni. Contohnya, jin/syaitan ni suruh tukang sihir ni kencing pada Al_Quran, baru dia mahu berkhidmat dengan tukang sihir ni.
Bagaimana kita tahu orang yang kita 'minta tolong' tu adalah tukang sihir?
1. Bomoh ni akan minta things like gambar, songkok, kain pelekat/kain batik, asam limau, telur, and also your birthdate.
2. Bomoh ni akan minta binatang 'pelik' like ayam hitam ke, kambing putih ke etc
3. They read Quran in a funny way, very fast and unclear. Sebenarnya mereka mencampuradukkan/ menterbalikkan ayat-ayat Al-Quran dan masukkan nama jin/syaitan di antara ayat-ayat yang dibaca tu.
4. They are dirty, kuku kotor, pakaian bau busuk. Do not reflect as orang yang mengamalkan Islam. Akibat orang cari tukang sihir - telah kufur kepada Rasulullah. Sbb cara ini menunjukkan you be! lieve there are people who knows ghaib and that is HARAM! Even Rasulullah has said that cuma Allah saja yang tahu tentang ilmu ghaib, not even him yang ada ilmu tu.
Bagaimana kita tahu kena sihir?
1. Cannot sleep at night
2. Suka ketawa sendiri
3. Tak suka mandi
4. Suka makan banyak. Actually makan for two - sendiri + jin!!
5. Suka duduk dalam bilik air lama-lama.
6. Able to speak in different language secara tiba-tiba!
Bagaimana Hendak Mencegah Sihir?
1. Bacalah 3x selepas solat subuh dan 3x selepas maghrib - read loudly, not in heart!
"Maasyaa Allahukaana wamaalam yasyaklam yakun Walaa haulawala quwata illabillahi 'aliiyil 'azhiim"
Maksudnya: Apa yang Tuhan kehendaki akan berlaku. Apa yang Tuhan tidak restui tidak akan berlaku. Tidak ada upaya melainkan kehendak Allah.
- Bacalah secara lafaz, jangan baca di hati
- Agar jin/syaitan lari dari rumah kita. Imagine rumah yang tiada syaitan dan jin, tiada perasaan marah, takdelah asyik nak gaduh sesama ahli keluarga betul tak?
- Sometimes when you have a bad fall, or when your kids suddenly fall, don't just laugh it off.. Cepat -cepat baca 3 Qul dan ayat di atas dan gosok badan. Jin tak akan masuk dalam badan.
2. Turut perintah Allah.
- Antaranya: Mandi hadas besar as soon as haid kering. Do not wait after 1 day baru nak mandi hadas. Sometimes kita suka melengahkan mandi hadas ni. Same goes to junub. Kita dikelilingi syaitan! Don't prepare breakfast dalam keadaan junub! Bahaya!
3.. Lebihkan zikir.
- Ayatul Kursi - mengiringi tiap waktu solat fardhu
- Surah Al Baqarah - baca di rumah 1 hari, 3 hari syaitan tak masuk rumah. Baca sebagai wirid harian ayat 285 yang bermula dari "Aamanarasul. ."
- Doa Rasulullah untuk tiap perbuatan seperti doa masuk tandas, keluar tandas, menghadap cermin, doa makan ect.
Note!
"Arasy" atau tempat syaitan rehat is the lubang najis. Jangan duduk lama di situ. Dah habis 'bisnes' keluar la.. ubah tabiat suka baca suratkhabar or majalah dalam jamban! Also, do not sing in tandas! Jin can also attack thru mirror. Oleh itu protect yourself by reciting the doa menghadap cermin.
4. Jangan bagi anak-anak keluar waktu maghrib. Jin dan syaitan byk di taman-taman, halaman rumah,padang
5. Seelok-eloknya ada tamar di rumah, especially tamar dari Mekah or Madinah. Jin dan syaitan tak suka tamar dari Mekah dan Madinah.
- Makan 7 biji tamar Ajwa atau tamar dari Madinah tiap pagi.
6. Tiap malam sebelum tidur dan tiap pagi baca 3 Qul, tiup ke tangan dan sapu seluruh tubuh. Boleh baca dan niatkan sebagai zikir bila datang haid.
7. Sebaik-baiknya usaha untuk mencari tempat sihir dan buangnya. Ayat khas untuk mencari tempat sihir - surah Al-Kauthar..
8. Muhasabah diri, bertaubat dan banyak beristighfar. Gangguan might be from your own doings.
Mencegah dan Berubat Orang kena Sihir
.Letakkan tangan di tempat yang sakit di tubuh dan baca:
Bismillaahi (3x)
A 'uudzu bi 'iizzatillaahi waqudrotihi min syarrimaa ajidu wa uhaadziru
Ertinya: Dengan menyebut nama Allah. Saya berlindung dengan kekuasaan Allah dan ketentuanNya dari kejahatan sakit yang saya rasakan dan saya khuatirkan.
Bacalah ayat di atas 7 kali.
Kemudian baca doa: Allahumma robbannaasi adzhibil baksa. Isyfi antasysyaafii laasyaifaa-aillaa syifaa uka. Syifaa-an laa yughaadiru saqomaa.
Ertinya: Ya Allah, Tuhan manusia, lenyapkankanlah penyakit ini. Sembuhkanlah, Engkau jualah Tuhan yang menyembuhkan penyakit yang tiada kesembuhan melainkan kesembuhanMu. Dengan kesembuhan yang tiada ditambah penyakit lagi.
Treating Orang yang Kena Sihir
1. Ambil 7 helai daun bidara (daun ini diguna buat mandi mayat- jin takut daun bidara!), dan ditumbuk atau digiling is most prefered. It is a symbolic action to hancurkan perbuatan jin. Sambil giling daun-daun bidara ini, baca:
- Ayatul Kursi
- Al-Kafirun ( Qulya ayyuhal kafiruun..)
- Qul ~ Ahad
- Qul ~ Falaq
- Qul ~ Naas
- Surah Yunus ayat 81
- Surah A'Raf ayat 120-121
- Surah Thaahaa ayat 69 mulai Wala yuflinu..."
2. Campurkan daun yang telah digiling tadi dalam baldi yang dipenuhi air yang boleh diminum.
3. Ambil 3 sudu air tadi untuk beri pesakit minum.
4. Selebihnya dibuat mandi. Do it masa masuk waktu maghrib.
5. Ulangi selama 41 hari. Buat 41 hari berturut-turut lagi bagus. Tapi kalau nak selang sehari dua baru ulang pun boleh gak tapi jangan sampai seminggu gap...tak menjadilah! Kalau tak sembuh juga, ulangi 41 hari lagi (could be a strong sihir).
Another method is the 'dry way'. That is, tak payah mandi, but baca terus pada pesakit sambil sapu kepala dia.
Sekian, Wallahu a'lam.
kelas Usz. Fatma El-Zahra .. She continued to talk about sihir -
sambungan from her previous class. Dr. Fatma amanahkan anak murid dia untuk sampaikan kepada kaum keluarga dan sahabat handai. So, I want to share this knowledge to you all, since kita pun terdedah dengan perbuatan sihir ni everyday.
Sihir ni perbuatan jin dan syaitan, dan daripada manusia yang mahu merosakkan orang lain sbb dengki, sakit hati, cemburu ect. Manusia ni pegi kat tukang sihir or what we know as bomoh or pawang. Tukang sihir ni guna khidmat jin dan syaitan provided that tukang sihir ni buat sesuatu balik untuk jin/syaitan ni. Contohnya, jin/syaitan ni suruh tukang sihir ni kencing pada Al_Quran, baru dia mahu berkhidmat dengan tukang sihir ni.
Bagaimana kita tahu orang yang kita 'minta tolong' tu adalah tukang sihir?
1. Bomoh ni akan minta things like gambar, songkok, kain pelekat/kain batik, asam limau, telur, and also your birthdate.
2. Bomoh ni akan minta binatang 'pelik' like ayam hitam ke, kambing putih ke etc
3. They read Quran in a funny way, very fast and unclear. Sebenarnya mereka mencampuradukkan/ menterbalikkan ayat-ayat Al-Quran dan masukkan nama jin/syaitan di antara ayat-ayat yang dibaca tu.
4. They are dirty, kuku kotor, pakaian bau busuk. Do not reflect as orang yang mengamalkan Islam. Akibat orang cari tukang sihir - telah kufur kepada Rasulullah. Sbb cara ini menunjukkan you be! lieve there are people who knows ghaib and that is HARAM! Even Rasulullah has said that cuma Allah saja yang tahu tentang ilmu ghaib, not even him yang ada ilmu tu.
Bagaimana kita tahu kena sihir?
1. Cannot sleep at night
2. Suka ketawa sendiri
3. Tak suka mandi
4. Suka makan banyak. Actually makan for two - sendiri + jin!!
5. Suka duduk dalam bilik air lama-lama.
6. Able to speak in different language secara tiba-tiba!
Bagaimana Hendak Mencegah Sihir?
1. Bacalah 3x selepas solat subuh dan 3x selepas maghrib - read loudly, not in heart!
"Maasyaa Allahukaana wamaalam yasyaklam yakun Walaa haulawala quwata illabillahi 'aliiyil 'azhiim"
Maksudnya: Apa yang Tuhan kehendaki akan berlaku. Apa yang Tuhan tidak restui tidak akan berlaku. Tidak ada upaya melainkan kehendak Allah.
- Bacalah secara lafaz, jangan baca di hati
- Agar jin/syaitan lari dari rumah kita. Imagine rumah yang tiada syaitan dan jin, tiada perasaan marah, takdelah asyik nak gaduh sesama ahli keluarga betul tak?
- Sometimes when you have a bad fall, or when your kids suddenly fall, don't just laugh it off.. Cepat -cepat baca 3 Qul dan ayat di atas dan gosok badan. Jin tak akan masuk dalam badan.
2. Turut perintah Allah.
- Antaranya: Mandi hadas besar as soon as haid kering. Do not wait after 1 day baru nak mandi hadas. Sometimes kita suka melengahkan mandi hadas ni. Same goes to junub. Kita dikelilingi syaitan! Don't prepare breakfast dalam keadaan junub! Bahaya!
3.. Lebihkan zikir.
- Ayatul Kursi - mengiringi tiap waktu solat fardhu
- Surah Al Baqarah - baca di rumah 1 hari, 3 hari syaitan tak masuk rumah. Baca sebagai wirid harian ayat 285 yang bermula dari "Aamanarasul. ."
- Doa Rasulullah untuk tiap perbuatan seperti doa masuk tandas, keluar tandas, menghadap cermin, doa makan ect.
Note!
"Arasy" atau tempat syaitan rehat is the lubang najis. Jangan duduk lama di situ. Dah habis 'bisnes' keluar la.. ubah tabiat suka baca suratkhabar or majalah dalam jamban! Also, do not sing in tandas! Jin can also attack thru mirror. Oleh itu protect yourself by reciting the doa menghadap cermin.
4. Jangan bagi anak-anak keluar waktu maghrib. Jin dan syaitan byk di taman-taman, halaman rumah,
5. Seelok-eloknya ada tamar di rumah, especially tamar dari Mekah or Madinah. Jin dan syaitan tak suka tamar dari Mekah dan Madinah.
- Makan 7 biji tamar Ajwa atau tamar dari Madinah tiap pagi.
6. Tiap malam sebelum tidur dan tiap pagi baca 3 Qul, tiup ke tangan dan sapu seluruh tubuh. Boleh baca dan niatkan sebagai zikir bila datang haid.
7. Sebaik-baiknya usaha untuk mencari tempat sihir dan buangnya. Ayat khas untuk mencari tempat sihir - surah Al-Kauthar..
8. Muhasabah diri, bertaubat dan banyak beristighfar. Gangguan might be from your own doings.
Mencegah dan Berubat Orang kena Sihir
.Letakkan tangan di tempat yang sakit di tubuh dan baca:
Bismillaahi (3x)
A 'uudzu bi 'iizzatillaahi waqudrotihi min syarrimaa ajidu wa uhaadziru
Ertinya: Dengan menyebut nama Allah. Saya berlindung dengan kekuasaan Allah dan ketentuanNya dari kejahatan sakit yang saya rasakan dan saya khuatirkan.
Bacalah ayat di atas 7 kali.
Kemudian baca doa: Allahumma robbannaasi adzhibil baksa. Isyfi antasysyaafii laasyaifaa-aillaa syifaa uka. Syifaa-an laa yughaadiru saqomaa.
Ertinya: Ya Allah, Tuhan manusia, lenyapkankanlah penyakit ini. Sembuhkanlah, Engkau jualah Tuhan yang menyembuhkan penyakit yang tiada kesembuhan melainkan kesembuhanMu. Dengan kesembuhan yang tiada ditambah penyakit lagi.
Treating Orang yang Kena Sihir
1. Ambil 7 helai daun bidara (daun ini diguna buat mandi mayat- jin takut daun bidara!), dan ditumbuk atau digiling is most prefered. It is a symbolic action to hancurkan perbuatan jin. Sambil giling daun-daun bidara ini, baca:
- Ayatul Kursi
- Al-Kafirun ( Qulya ayyuhal kafiruun..)
- Qul ~ Ahad
- Qul ~ Falaq
- Qul ~ Naas
- Surah Yunus ayat 81
- Surah A'Raf ayat 120-121
- Surah Thaahaa ayat 69 mulai Wala yuflinu..."
2. Campurkan daun yang telah digiling tadi dalam baldi yang dipenuhi air yang boleh diminum.
3. Ambil 3 sudu air tadi untuk beri pesakit minum.
4. Selebihnya dibuat mandi. Do it masa masuk waktu maghrib.
5. Ulangi selama 41 hari. Buat 41 hari berturut-turut lagi bagus. Tapi kalau nak selang sehari dua baru ulang pun boleh gak tapi jangan sampai seminggu gap...tak menjadilah! Kalau tak sembuh juga, ulangi 41 hari lagi (could be a strong sihir).
Another method is the 'dry way'. That is, tak payah mandi, but baca terus pada pesakit sambil sapu kepala dia.
Sekian, Wallahu a'lam.
selamat menyambut maal hijrah 1430 Hijriyyah
Terima kasih pada kawan2 yg hantar e-mel, tolong ingatkan pasal kedatangan tahun baru... alhamdulillah, petang tadi diberi kesempatan untuk bersama-sama mengaminkan doa akhir tahun & doa awal tahun di masjid jamek tmn chendana... moga diberi keberkatan sepanjang tahun ini... amin...
Friday, December 26, 2008
yea! yea! dapat SUGOI...
Petang tadi, singgah kat satu warehouse sale di jln masai lama... setahun sekali ke dua kali, kilang tu akan buat warehouse sale... biasanya memang penuh dan sesak... petang tadi pun, mcm biasa... penuh sesak... last time, dapat sweater ronos warna oren favorite...
hari ni, niatnya nak cari kasut sport utk mat alif jer... malangnya, kasut tak dapat... tapi baba dia dapat 2 helai SUGOI nyer cycling jersey (boleh pakai utk next tri :) ... bila agaknya tu?!)... tak perasan kat mana dia punya cacatnya, tp reganya RM10 sehelai!! check kat website, paling koman pun, USD50 sehelai!! memang rambang mata... running singlet, shorts... tp intai2 tight, tk jumpa... sibuk memilih baju, balik rumah, baru perasan yg mama pun angkut SUGOI shirt n Brooks?!
mat alif punya kasut jumpa kat giant plentong... beli sekali sebijik bolasepak... ganti yg lama yg dah bocor tu. last week, dah beli sebijik kat econsave... cap ayam... sempat main sekali jer... masa pegi kids pool kat hutan bandar last week, bola tu letak dalam kereta... coz direct dari morning routine kat tmn bukit layang2 terus ke hutan bandar... balik rumah, tengok bola tu dah meletup... jahitan luar dia terkoyak sikit... letak dalam kereta... parking kat tengah panas... burst!!!
hari ni, niatnya nak cari kasut sport utk mat alif jer... malangnya, kasut tak dapat... tapi baba dia dapat 2 helai SUGOI nyer cycling jersey (boleh pakai utk next tri :) ... bila agaknya tu?!)... tak perasan kat mana dia punya cacatnya, tp reganya RM10 sehelai!! check kat website, paling koman pun, USD50 sehelai!! memang rambang mata... running singlet, shorts... tp intai2 tight, tk jumpa... sibuk memilih baju, balik rumah, baru perasan yg mama pun angkut SUGOI shirt n Brooks?!
mat alif punya kasut jumpa kat giant plentong... beli sekali sebijik bolasepak... ganti yg lama yg dah bocor tu. last week, dah beli sebijik kat econsave... cap ayam... sempat main sekali jer... masa pegi kids pool kat hutan bandar last week, bola tu letak dalam kereta... coz direct dari morning routine kat tmn bukit layang2 terus ke hutan bandar... balik rumah, tengok bola tu dah meletup... jahitan luar dia terkoyak sikit... letak dalam kereta... parking kat tengah panas... burst!!!
Sunday, December 21, 2008
winker o dase yo, tako!
last friday evening, ada attend 'bounenkai' yg diadakan oleh sebuah recruitment agency. it was quite a happening one.
i had the chance to chat with the MD, who was also a magician that night...
dia dah hampir 5 tahun menetap dan bekerja di malaysia (kl)... he is a japanese.
so, saya just tanya soalan biasa, kebetulan sama-sama pergi tuang kopi...
"dou desuka, mare-shia wa?"
"suki desu yo. sumiyasuishi... tada hitotsu, mare-shia no ooku no doraiba- wa winker o dasanai ne..."
tu yang nak cerita kat sini... kebetulan saya sendiri pun rasa macam tu jugak. ramai pemandu malaysia yg tak reti nak guna suatu alat yg suisnya ada kat bahagian stereng kereta tu... mungkin diorang ingat alat tu cuma optional accessory yang hanya untuk mencantikkan kereta...
dah tahu apa alat tu? ha ah... lampu signal...
saya memang berbulu dari dulu lagi... nak masuk simpang, main masuk jer... tak reti nak bagi signal. sama jugak... masa nak tukar line... main cilok suka hati pak tiri jer... tu yang banyak accident cium bontot tu...
harap2 dengan adanya kempen 'anda mampu mengubahnya' tu, pemandu2 malaysia akan cuba berubah... bukan susah sangat, cuma ingat balik apa yang belajar kat sekolah memandu (itupun kalau pernah masuk sekolah memandu la... kalau lesen terbang, tak dapek pakcik nak nolong...)
i had the chance to chat with the MD, who was also a magician that night...
dia dah hampir 5 tahun menetap dan bekerja di malaysia (kl)... he is a japanese.
so, saya just tanya soalan biasa, kebetulan sama-sama pergi tuang kopi...
"dou desuka, mare-shia wa?"
"suki desu yo. sumiyasuishi... tada hitotsu, mare-shia no ooku no doraiba- wa winker o dasanai ne..."
tu yang nak cerita kat sini... kebetulan saya sendiri pun rasa macam tu jugak. ramai pemandu malaysia yg tak reti nak guna suatu alat yg suisnya ada kat bahagian stereng kereta tu... mungkin diorang ingat alat tu cuma optional accessory yang hanya untuk mencantikkan kereta...
dah tahu apa alat tu? ha ah... lampu signal...
saya memang berbulu dari dulu lagi... nak masuk simpang, main masuk jer... tak reti nak bagi signal. sama jugak... masa nak tukar line... main cilok suka hati pak tiri jer... tu yang banyak accident cium bontot tu...
harap2 dengan adanya kempen 'anda mampu mengubahnya' tu, pemandu2 malaysia akan cuba berubah... bukan susah sangat, cuma ingat balik apa yang belajar kat sekolah memandu (itupun kalau pernah masuk sekolah memandu la... kalau lesen terbang, tak dapek pakcik nak nolong...)
lama sungguh tak buat posting...
an interesting story; received from a yahoo group...
Extending great service is indeed a choice. Have a good day!
Ducks Quack , Eagles Fly
No one can make you serve customers well.
That's because great service is a choice.
Harvey Mackay, tells a wonderful story about a cab driver that proved this point.
He was waiting in line for a ride at the airport. When a cab pulled up, the first thing Harvey noticed was that the taxi was polished to a bright shine. Smartly dressed in a white shirt, black tie, and freshly pressed black slacks, the cab driver jumped out and rounded the car to open the back passenger door for Harvey .
He handed my friend a laminated card and said: 'I'm Wally, your driver. While I'm loading your bags in the trunk I'd like you to read my mission statement.'
Taken aback, Harvey read the card. It said:
Extending great service is indeed a choice. Have a good day!
Ducks Quack , Eagles Fly
No one can make you serve customers well.
That's because great service is a choice.
Harvey Mackay, tells a wonderful story about a cab driver that proved this point.
He was waiting in line for a ride at the airport. When a cab pulled up, the first thing Harvey noticed was that the taxi was polished to a bright shine. Smartly dressed in a white shirt, black tie, and freshly pressed black slacks, the cab driver jumped out and rounded the car to open the back passenger door for Harvey .
He handed my friend a laminated card and said: 'I'm Wally, your driver. While I'm loading your bags in the trunk I'd like you to read my mission statement.'
Taken aback, Harvey read the card. It said:
Wally's Mission Statement:
To get my customers to their destination in the quickest, safest and
cheapest way possible in a friendly environment.
This blew Harvey away. Especially when he noticed that the inside of the cab matched the outside. Spotlessly clean!
As he slid behind the wheel, Wally said, 'Would you like a cup of coffee? I have a thermos of regular and one of decaf.'
My friend said jokingly, 'No, I'd prefer a soft drink.'
Wally smiled and said, 'No problem. I have a cooler up front with regular and Diet Coke, water and orange juice.'
Almost stuttering, Harvey said, 'I'll take a Diet Coke.'
Handing him his drink, Wally said, 'If you'd like something to read, I have The Wall Street Journal, Time, Sports Illustrated and USA Today.'
As they were pulling away, Wally handed my friend another laminated card. 'These are the stations I get and the music they play, if you'd like to listen to the radio.'
And as if that weren't enough, Wally told Harvey that he had the air conditioning on and asked if the temperature was comfortable for him. Then he advised Harvey of the best route to his destination for that time of day. He also let him know that he'd be happy to chat and tell him about some of the sights or, if Harvey preferred, to leave him with his own thoughts.
'Tell me, Wally,' my amazed friend asked the driver, 'have you always served customers like this?'
Wally smiled into the rear view mirror. 'No, not always. In fact, it's only been in the last two years. My first five years driving, I spent most of my time complaining like all the rest of the cabbies do. Then I heard the personal growth guru, Wayne Dyer, on the radio one day.
He had just written a book called You'll See It When You Believe It. Dyer said that if you get up in the morning expecting to have a bad day, you'll rarely disappoint yourself. He said, 'Stop complaining! Differentiate yourself from your competition. Don't be a duck. Be an eagle. Ducks quack and complain. Eagles soar above the crowd.''
'That hit me right between the eyes,' said Wally. 'Dyer was really talking about me. I was always quacking and complaining, so I decided to change my attitude and become an eagle. I looked around at the other cabs and their drivers. The cabs were dirty, the drivers were unfriendly, and the customers were unhappy. So I decided to make some changes. I put in a few at a time. When my customers responded well, I did more.'
'I take it that has paid off for you,' Harvey said.
'It sure has,' Wally replied. 'My first year as an eagle, I doubled my income from the previous year. This year I'll probably quadruple it. You were lucky to get me today. I don't sit at cabstands anymore. My customers call me for appointments on my cell phone or leave a message on my answering machine. If I can't pick them up myself, I get a reliable cabbie friend to do it and I take a piece of
the action.'
Wally was phenomenal. He was running a limo service out of a Yellow Cab. I've probably told that story to more than fifty cab drivers over the years, and only two took the idea and ran with it. Whenever I go to their cities, I give them a call. The rest of the drivers quacked like ducks and told me all the reasons they couldn't do any of what I was suggesting.
Wally the Cab Driver made a different choice. He decided to stop quacking like ducks and start soaring like eagles.
How about us???
> Kalaulah tak mampu nak 'soaring like eagles', I wish I could be a duck who is not quacking all the time...
To get my customers to their destination in the quickest, safest and
cheapest way possible in a friendly environment.
This blew Harvey away. Especially when he noticed that the inside of the cab matched the outside. Spotlessly clean!
As he slid behind the wheel, Wally said, 'Would you like a cup of coffee? I have a thermos of regular and one of decaf.'
My friend said jokingly, 'No, I'd prefer a soft drink.'
Wally smiled and said, 'No problem. I have a cooler up front with regular and Diet Coke, water and orange juice.'
Almost stuttering, Harvey said, 'I'll take a Diet Coke.'
Handing him his drink, Wally said, 'If you'd like something to read, I have The Wall Street Journal, Time, Sports Illustrated and USA Today.'
As they were pulling away, Wally handed my friend another laminated card. 'These are the stations I get and the music they play, if you'd like to listen to the radio.'
And as if that weren't enough, Wally told Harvey that he had the air conditioning on and asked if the temperature was comfortable for him. Then he advised Harvey of the best route to his destination for that time of day. He also let him know that he'd be happy to chat and tell him about some of the sights or, if Harvey preferred, to leave him with his own thoughts.
'Tell me, Wally,' my amazed friend asked the driver, 'have you always served customers like this?'
Wally smiled into the rear view mirror. 'No, not always. In fact, it's only been in the last two years. My first five years driving, I spent most of my time complaining like all the rest of the cabbies do. Then I heard the personal growth guru, Wayne Dyer, on the radio one day.
He had just written a book called You'll See It When You Believe It. Dyer said that if you get up in the morning expecting to have a bad day, you'll rarely disappoint yourself. He said, 'Stop complaining! Differentiate yourself from your competition. Don't be a duck. Be an eagle. Ducks quack and complain. Eagles soar above the crowd.''
'That hit me right between the eyes,' said Wally. 'Dyer was really talking about me. I was always quacking and complaining, so I decided to change my attitude and become an eagle. I looked around at the other cabs and their drivers. The cabs were dirty, the drivers were unfriendly, and the customers were unhappy. So I decided to make some changes. I put in a few at a time. When my customers responded well, I did more.'
'I take it that has paid off for you,' Harvey said.
'It sure has,' Wally replied. 'My first year as an eagle, I doubled my income from the previous year. This year I'll probably quadruple it. You were lucky to get me today. I don't sit at cabstands anymore. My customers call me for appointments on my cell phone or leave a message on my answering machine. If I can't pick them up myself, I get a reliable cabbie friend to do it and I take a piece of
the action.'
Wally was phenomenal. He was running a limo service out of a Yellow Cab. I've probably told that story to more than fifty cab drivers over the years, and only two took the idea and ran with it. Whenever I go to their cities, I give them a call. The rest of the drivers quacked like ducks and told me all the reasons they couldn't do any of what I was suggesting.
Wally the Cab Driver made a different choice. He decided to stop quacking like ducks and start soaring like eagles.
How about us???
> Kalaulah tak mampu nak 'soaring like eagles', I wish I could be a duck who is not quacking all the time...
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